Testimonials
Experiences shared by patients, families and medical professionals who have worked with AngloMedical.
Medical Professionals
“I have had the privilege of working with AngloMedical for more than ten years and, over that time, I have come to know their team as trusted partners in supporting patients and families through complex and often challenging medical journeys. Throughout our collaboration, I have been consistently impressed not only by their professionalism and efficiency, but also by the genuine care and compassion they show to the families they support. For many patients travelling far from home, often at a time of significant uncertainty and anxiety, AngloMedical provides far more than administrative assistance. They offer reassurance, guidance and a constant source of support throughout what can be an overwhelming experience. One of AngloMedical’s greatest strengths is its ability to connect patients with the most appropriate specialists and multidisciplinary teams in world-class hospitals. The team’s extensive knowledge of healthcare services and specialist expertise helps ensure that patients are seen by the right people at the right time, enabling families to access the highest standards of medical care.
What has always stood out to me is the way AngloMedical accompanies patients and families throughout the entire journey. From arrival in the United Kingdom through initial consultations, inpatient admissions, investigations, treatment and outpatient follow-up, the team remains actively involved and available. Importantly, its commitment does not end when treatment is complete or when a family returns home. AngloMedical continues to check in, provide support and help maintain continuity of care, which is deeply valued by both families and healthcare professionals. Communication is another area in which AngloMedical consistently excels. The team is highly skilled at bridging language and cultural barriers, providing interpretation and ensuring clear, accurate and compassionate communication between patients, families and medical teams. This plays an invaluable role in helping families understand complex medical information and feel fully involved in decisions about their care.
I have also greatly appreciated AngloMedical’s meticulous coordination of appointments, investigations, follow-up consultations and treatment pathways. The team’s attention to detail and ability to navigate complex healthcare systems help ensure that care is delivered as smoothly and efficiently as possible, reducing stress for families and enabling clinical teams to focus on what matters most: patient care. Having worked alongside AngloMedical for more than a decade, I have developed enormous respect for the work they do and the difference they make in the lives of patients and families. I would have no hesitation in recommending their services and look forward to continuing our professional relationship in the years ahead.”
Dr Helder de Quintal
Paediatric Haematologist-Oncologist and Stem Cell Transplant Physician Cape Town, South Africa
“I have had the privilege of working with AngloMedical for over ten years, during which time I have personally seen the important role they play in helping children with rare and complex medical conditions, particularly those travelling from Russia and neighbouring countries, access specialist care. Over this long period, I have developed a great deal of confidence in their professionalism, reliability and, importantly, their genuine commitment to the children and families they support. Communication with AngloMedical has always been straightforward, responsive and collaborative, and I have found them to be very effective in working alongside medical teams to navigate what can be extremely complex and lengthy treatment journeys.
They understand that, for families travelling internationally with a seriously ill child, the practical and emotional challenges can be considerable, and they provide continuity and reassurance throughout the process. Their coordination and organisation have consistently helped make these journeys more manageable for both families and clinical teams.
Having worked with AngloMedical for over a decade, I would have no hesitation in continuing to work with them or in recommending their support to colleagues, patients and families.”
Professor Imran Mushtaq
Consultant Paediatric Urologist Great Ormond Street Hospital
Patients and Families
“Three generations of our family have now used AngloMedical’s services. We greatly value the exceptional level of service, responsiveness, thorough case analysis and careful selection of the right doctors and medical services. We have also deeply appreciated the guidance and support provided throughout. We have complete confidence in AngloMedical’s professional approach.”
The Ermolin Family
“For many years, my daughter received treatment in Russia for a complex urological condition, but without success. I eventually found AngloMedical and learnt about Professor Imran Mushtaq, who specialises in cases like hers. I wrote asking for help and received an immediate response. The following day, Ella arranged an online consultation with Professor Mushtaq. When my daughter was nine, we travelled to London, where she underwent successful surgery. Ella met us, personally accompanied us to every consultation and helped us communicate with the medical team. Several years later, my daughter needed the final stage of her treatment, this time in Bratislava. Once again, Ella was there: coordinating appointments, interpreting and supporting us throughout the surgery and afterwards. Our heartfelt thanks to Ella and the entire AngloMedical team. We could not have completed this journey without them. Today, my daughter is 17 and can begin her adult life in good health.”
Irina
Mother of a patient supported from childhood to adulthood
“After several unsuccessful operations, our son underwent major reconstructive surgery in London. A year later, his life had changed dramatically for the better. He was able to attend school, take part in sports, swim and enjoy being with other children. AngloMedical organised everything and made it possible for us to reach the right specialist.”
Mother of Alex D.
“Thanks to AngloMedical, our eighteen-month-old daughter underwent surgery at one of Europe’s leading hospitals with Professor Imran Mushtaq, a highly respected paediatric urologist. Our entire stay in London was organised impeccably, and we did not have to worry about any of the practical arrangements. Had it not been for the operation, our trip to England could almost have felt like a holiday.”
Mother of a young patient
“AngloMedical was with us throughout our time in London. We were accompanied to every investigation and provided with interpretation, so we never experienced a language barrier. Even during my son’s many hours of surgery, a member of the AngloMedical team stayed with me. I was never left alone with my fears.”
Mother of Kolya
“You came into my life when I was ten. Now I am eighteen. You are an extraordinary person: kind, honest and responsible, with a huge heart. You have always been there for us and for our families, supporting us through everything. I hope the chain of kindness you started will never be broken.”
Yegor V.
Supported by Ella and AngloMedical from the age of 10 to 18
“Some people we thank for providing a service. Others we thank for becoming part of our lives. You are among those people.
Years have passed, but we remember every call, every decision, every meeting and every reassuring word. We have forgotten nothing, and we never will.”
Kira
“When I began searching for help, there were so many options, with every doctor’s website claiming to offer the best care. My wife heard about AngloMedical through friends. She contacted the team, and within two days they had arranged a consultation with an experienced cardiologist.”
International cardiac patient, aged 63
“Throughout those years, AngloMedical was by our side. Behind every examination, consultation and journey were people who helped us keep moving forward. Thank you to the entire team for your professionalism, care and humanity. In a foreign country, we never felt alone.”
Inna
“I was frightened to travel to a foreign country without speaking a word of English. But when we arrived in London, AngloMedical was already waiting for us. We were met at the airport, taken to our accommodation and knew that help was available whenever we needed it, early in the morning or late at night.”
Raisa
“When my four-year-old son was diagnosed with leukodystrophy, I began knocking on every door. I contacted organisations in many countries, but AngloMedical was the only one to respond to our plea for help. They gave us the opportunity to come to London for a further medical assessment and supported us throughout the journey.”
Victoria
Mother of Lev
“We are deeply grateful to AngloMedical. When we arrived in London, we were met at the airport and accompanied to our accommodation. Interpreters supported us throughout every consultation, so language was never a barrier. The atmosphere was always welcoming, reassuring and positive.”
Mother of an 8-year-old patient who underwent complex surgery
“Ella, you were never simply a director at AngloMedical, nor simply a coordinator or interpreter. You translated more than the doctors’ words. You translated hope. When we were frightened, you reassured us. When we did not know what to do, you found a solution. You became part of our family’s story.”
Nina
“As a mother, I cannot express how much it means to have you in our lives. You have done so much for us and have become like family to us all.”
Mother of a patient with a complex congenital condition
How can we help?
Every case begins with a conversation.